As long as there is a storage unit available that meets your specific storage needs you can move in at anytime.
Frequently Asked
Questions
Customer Service Hours
Access Hours
24-Hour Access
We request that you give us five days notice.
We require a government issued photo ID (e.g: driver’s license or state ID).
No, we rent on a month-to-month basis and do not charge a security deposit.
No. At the time of signing you will be given your own security gate code that will allow you to enter during access hours.
You can pay over the phone, by mail via check or money order, or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
We accept personal checks, money orders, and Visa, Mastercard, American Express, and Discover cards.
We do not offer packing supplies, hand carts, or dollies at our facilities.
Take a look at our unit sizes or give us a call if you need further assistance.
Yes. You will need to bring either a disc lock or heavy duty lock.
Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.
Select your location to find the best phone number for your specific location or chat live with our customer support team by clicking the "How can we help you" button in the bottom right of your web browser.
Select your location and give us a call. Our customer service team will be able to assist you.
To move out of your storage unit, please visit the customer portal at my.reddotstorage.com/units. Here, you can schedule your move-out at a time that works best for you. You can also give us a call at 501-358-4483 and we'll be more than happy to help arrange your move-out.
Packing & Storage Tips
General Principles
- Rent the smallest amount of space you will need and pack the unit full.
- Start by gathering as many boxes that you think you will need, tape, markers and packing material (i.e. foam shipping noodles, bubble wrap, clean packing paper or towels).
- If possible, try to use uniform size boxes for easy and more stable stacking.
- Make up an inventory of your items and keep it in a safe place at home or in a safe deposit box away from the unit. Some people choose to photograph and/or video record their belongings as well.
- Prepare your space by placing a protective cover or pallet on the floor under your goods to guard against dampness. Any concrete floor may become cold and damp.
- Plan your storage space. Place those items that you may need to access often in the front of your unit, and items you know you will not need to access at the back.
- CAUTION! Do not store anything COMBUSTIBLE (i.e. paint thinner, gasoline, solvents, paint, etc.)
- Try to leave an aisle down the center of the storage unit for easier access. Leave a small space between the walls and boxes to allow for air circulation.
- Stack heavier boxes on the bottom and lighter boxes on top.
- Be sure your boxes are strong enough to hold 25-30 pounds. (It is best not to put too much in each box.)
- List contents of boxes on all four sides; number the boxes for inventory and seal with tape.


Item Specifics
- Dishes and glasses should be wrapped in paper and packed in sturdy boxes or in a specialized dish-pack system. Stack them on top to avoid crushing.
- Pictures and mirrors should be wrapped in cardboard or packed in picture/mirror boxes and marked "FRAGILE" and stacked on end.
- Furniture with drawers can be utilized as storage places for pictures, knick-knacks, china, silverware, small items, etc. Wrap them in tablecloths, towels or blankets to prevent breakage.
- Larger appliances such as refrigerators and stoves should be thoroughly cleaned and the door(s) left slightly ajar.
- Put TVs and other electronics in the rear of your unit.
- Shovels, hoes, rakes and hoses can be stored together in empty trash cans. Stack extra cans inside each other.
- Tables that have removable legs should be broken down to save space.
- Sofas and love seats with flat sides can be stored on end to save floor space. Wrap cushions in plastic and place on top of sofas.
- Avoid placing sharp or heavy objects on top of upholstered furniture.
- Cover stuffed furniture with blankets or use plastic furniture covers to protect against dust.
- If you stand mattresses on their side, prop them up so they stand straight. They may tend to bend out of shape and become lumpy.
- Wipe any items made of metal — bikes, metal tables, tools, etc. — with machine oil to prevent rusting.